Accessibility Statement

Squished Headlight Restoration
Chelan County, Washington 

**Last Updated: October 21, 2025**

At Squished Headlight Restoration, we are committed to ensuring digital accessibility for all customers, employees, and visitors to our website. We serve the beautiful communities of Chelan County, Washington, and believe that everyone—regardless of ability—should have equal access to our services for restoring clarity and safety to your vehicle's headlights.

Our Commitment
We strive to make our website compliant with **Web Content Accessibility Guidelines (WCAG) 2.1 Level AA** standards. This includes providing:
- **Perceivable** content: Alternatives for images, captions for videos, and resizable text.
- **Operable** navigation: Keyboard-friendly menus, sufficient color contrast, and no time limits on forms.
- **Understandable** information: Clear language, predictable layouts, and error identification.
- **Robust** compatibility: Support for assistive technologies like screen readers (e.g., JAWS, NVDA, VoiceOver).

Our goal is to remove barriers and create an inclusive online experience for people with disabilities, including visual, auditory, motor, cognitive, and other impairments.

How We Achieve Accessibility
- **Regular Audits**: We conduct ongoing accessibility testing using automated tools (e.g., WAVE, Axe) and manual reviews by experts.
- **User Feedback**: We incorporate input from users with disabilities to continuously improve our site.
- **Responsive Design**: Our website is mobile-friendly and adapts to various devices and screen sizes.
- **Alt Text & Captions**: All images include descriptive alt text, and videos feature closed captions.
- **Contact Forms**: Simple, labeled fields with clear instructions and success/error messages.

Known Limitations
We are a small, local business in Chelan County, and while we work diligently to meet WCAG standards, some older content or third-party embeds (e.g., Google Maps for our Wenatchee location) may not yet be fully accessible. We are actively addressing these and appreciate your patience.

Report an Issue
If you encounter any accessibility barriers on our website, please let us know—we want to fix it right away! 
- **Email**: s.smith@squishedhr.biz   
We aim to respond to all reports within **3 business days** and resolve issues promptly.

Additional Resources
- [WCAG Guidelines](https://www.w3.org/WAI/WCAG21/quickref/)
- [Washington State Digital Accessibility Resources](https://access.wa.gov/)
- Need help? Contact the [National Federation of the Blind](https://nfb.org/) or [American Foundation for the Blind](https://www.afb.org/).

Thank you for choosing Squished Headlight Restoration. We're here to brighten your drive—safely and accessibly! 

*This statement applies to squishedhr.biz and its subdomains.*